A flurry of emails to every Plog staff he has the emailaddress for, while tracking the parcel every minute.
i am so amazed that the parcel was here in my street,only to receive
message from mr. Doozie,that the boss ask him not to deliver it
again.and thats mr Cumberband.
Chriss Bacconne, manager Plog wrote:
Dear mr. E
Thank you for contacting me.
I can understand your questions and frustration. However, we have received a message from our Customer, the Sender of the parcel (mr. Cornell) with the explicit instructions to freeze the delivery of the parcel until further notice.
As the Sender is the person paying for the delivery of the parcel, according to Paragraph 3, article 2, section 3a of our General Terms and Conditions he is entitled to Suspend delivery of the parcel until the moment of delivery. As the delivery had not occurred yet, we acted in accordance with his instructions.
The Sender has requested that you contact him. I would recommend you do so.
Meanwhile, we will keep your parcel in secure custody until we receive further instructions from the Sender.
If you have any more questions, please let me know.
Sparky is unavailable for the most of the day, and Plog will not respond (much) to our friend untill they have received instructions from their Customer.
The parcel was within his reach, and now is gone...will our friend be able to retrieve it?
this is the biggest blow of my life.
as for your 5star company,its really unfair,the parcel that is at my
street to deliver was recalled back,its just inhumane,that all acted
that way without reasoning,despite the stress i had with the bip pics
and other things that happened in the course of this delivery.
its still shocking and amazing to me,with this done at the eleventh hour.
Dear mr. E
While I can understand your disappointment, there is nothing at this moment we can do for you, as we are bound by the instructions of the Sender.
I want to reiterate that it is not our decision to stop delivery of the parcel, but that this is the explicit wish of the Sender, the person who has paid us for our services and which whom we have a legally binding Service Contract. We are bound by the Terms of this Contract.
I can assure you that nothing would bring me greater joy than to deliver the parcel to your doorstep, which we will gladly do once the Sender instructs us to do so.